Get personalized support to unlock the full potential of your BSI Knowledge subscription

If you require additional support using BSI Knowledge, our expert training team are on hand to help in several ways. Training sessions can provide a full breakdown of how to use the service, whilst also allowing you to ask any questions you might have.

Training is free and unlimited throughout your subscription and our team can accommodate time zones other than GMT. We have various training methods available to you:

  • Self-service videos: Quick, bitesize training videos designed for both admins and end users. These step-by-step guides help you get started and explore key features of your platform at your own pace. You can access the videos here.
  • Pre-set ‘virtual drop-in clinic’ webinars: Monthly 1-hour webinars delivered via Microsoft Teams, designed to troubleshoot issues and answer your questions after your subscription has gone live. Simply choose your preferred date and time from the booking link, and you’ll receive an email with your joining details.
  • Personalized virtual training sessions: A bespoke 1-hour session delivered via Microsoft Teams, tailored specifically to your organization. A Product Training Specialist will walk you through the core functionality of your chosen BSI platform. Sessions are flexible and can be scheduled at a time that suits you and your team.
  • Face-to-face sessions: Prefer in-person training? Our specialists can deliver a tailored session at your office, on a date and time that works best for your organization. Simply complete the booking form, and we’ll be in touch to arrange the details.

*Topics covered during the personalized virtual training and our face-to-face sessions:

  • Register & log-in to BSI Knowledge
  • Locate standards
  • Add relevant standards to your subscription
  • View & print relevant standards
  • Organize & track updates to standards

Simply fill in the form and one of our team will be in touch to discuss your needs.

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Let us know if there any other products or services you are interested in, if you have any other questions, or if there’s any additional information you’d like us to know before we contact you.
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